Unfortunately, as perishable goods and some flammable liquids, we regret that we do not offer returns on our products, unless due to defect or fault.
If faulty, please contact us on 01544 231467 or email hello@penrhosspirits.co.uk detailing the nature of your fault. If you have returned the product(s) to us because they are faulty or misdescribed, once we have investigated and approved the matter, we will endeavour to replace/exchange the faulty goods as soon as possible or refund the price of a defective product in full and any applicable delivery charges.